NT App Generation 2

This folder contains all FAQs about the NT App 2.

I cannot see any cores in my NT App 2
When there are no available Cores shown in the connection screen, check the following: Are the cores turned on? Check their status LED if neccessary. Did...
Tue, 11 Aug, 2020 at 6:27 PM
QR Scanner not working
If the option to add user profiles using the QR Scanner does not work properly, please check whether the NT App 2 has camera usage privileges. If not, enabl...
Tue, 11 Aug, 2020 at 6:31 PM
License Problems
When you cannot connect your cores or do not have any available programs even though your license should enable you to perform trainings, there are some pos...
Tue, 11 Aug, 2020 at 6:37 PM
Reconnection cores after changing devices
When using different devices for training, resetting the cores is necessary after every device change. Otherwise, the cores are shown but conneciton attemp...
Mon, 31 Aug, 2020 at 4:50 PM
Cannot connect cores that are shown
When cores are shown in the list, but you are unable to connect them, there can be different reasons. Shutting down the cores and turning them one again wil...
Mon, 31 Aug, 2020 at 4:53 PM
License is being retrieved
The message "license is being retrieved" is shown whenever the app is started. It signifies that the license has not yet been loaded, and that no ...
Mon, 5 Oct, 2020 at 12:30 PM