FAQs
Please check whether you have inserted a charged battery.
Wed, 12 Sep, 2018 at 9:13 AM
Use a fully charged battery. If necessary, check the specifications of your battery and replace it.
Wed, 12 Sep, 2018 at 9:13 AM
Check the charge level of your battery. If necessary, replace the battery.
Wed, 12 Sep, 2018 at 9:15 AM
The Nt Core has been set to a different colour. Change the colour ring, or enter the right colour in the Nt App under ‘Nt Core settings’.
Wed, 12 Sep, 2018 at 9:15 AM
Are there any additional warnings regarding the connection of the core to the suit? Is the red status LED of the core illuminated? Please check the correct...
Mon, 13 Jul, 2020 at 8:51 AM
Check that the electrodes are correctly placed on the skin. It’s possible that you still haven’t warmed up enough.
Wed, 12 Sep, 2018 at 9:15 AM
The Nt App has connected with another Nt Core. Please close the Nt App and switch the Nt Core off. Start the procedure again, making sure that there are no ...
Wed, 12 Sep, 2018 at 9:16 AM
The firmware is faulty. Please contact the Nt Care team.
Wed, 12 Sep, 2018 at 9:16 AM
Based on the table below, the status of the Nt Cores can be checked by the LED status indicator. If an error can not be remedied, the status code must be sp...
Tue, 9 Jul, 2019 at 2:59 PM
The error 402 means that the device, that is being connected, is already connected. Usually this is no problem because the error should not appear to happe...
Wed, 12 Sep, 2018 at 10:38 AM