This is a step by step explanation of how to create a support ticket if the FAQs do not provide you with the answer you are looking for. 

Step-by-step guide 

  1. Go to
  2. Click on "New Support Ticket"
  3. Provide your email, your name, your Nt Username, the type of request, a subject and a text describing your request. For the Nt License you need to type in your login name of your Nt App account
  4. Click on "Submit" to send your ticket to us.