TECNATIVES

Getting Started 1

• How to use the support portal

Information 3

• Create Support Tickets
• Support Hours
• Effects of COVID-19 (Corona) Pandemic on NT Support

Announcements 3

• Battery information for the Nt Core
• The Nt App is available in the Apple App Store
• Server Downtime for NT2 App 28.7. 20:00-21:00 Berlin time

FAQs 1

• Package cost refund

Training 5

• The abs are tensed, although they are not getting stimulated.
• There are sudden stimulation peaks during training
• What is the minimum age for using the Nt System
• How to use the new training point plan?
• Usage of Metal Stands for Devices

Nt App Changelogs 7

• Version 1.5.1
• Version 1.6.0
• Version 1.7.0
• Version 1.8.3
• Release Notes 2.2.6

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NT App Generation 2 7

• I cannot see any cores in my NT App 2
• QR Scanner not working
• License Problems
• Reconnection cores after changing devices
• Cannot connect cores that are shown

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NT App Generation 1 14

• I can’t increase the performance of any channel above 4%
• One or more channels switch off during training
• The Nt App has connected with an Nt Core, but the status display is still flashing and unchanged
• I am getting error 402 on connecting Nt Cores
• Why is the information icon red

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NT Suit 2

• Suit serial number
• Suit conductance

NT Core 8

• I can’t switch on my Nt Core
• My Nt Core immediately turns off again after I switch it on
• My Nt Core turns off during training
• My Nt Core appears under a different colour code in the Nt App
• One LED on the Nt Core status display is flashing, the other is permanently illuminated

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Nt System Manuals 6

• Nt System Manual EN
• Nt System Manual DE
• Nt System Manual CZ
• Nt System Manual FR
• Nt System Manual SK

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